Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Huge Drop in Direct Traffic in G4
-
Our direct traffic dropped 50% in October. Is anyone else seeing a drop in direct traffic in October in G4? It hasn't shifted to another source or unassigned it's just gone. Has anyone else experienced this and what might be the reasons?
-
Yes, my site also had a huge drop in direct traffic since the update. It's still down by 21% today.
-
Experiencing a drop in direct traffic can indeed be a head-scratcher, and you're not alone in noticing this. A sudden decrease, especially as steep as 50% in direct traffic in Google Analytics 4 (GA4), can be attributed to a variety of factors.
One of the first steps in troubleshooting is to check the context of the traffic drop. For instance, if the drop occurred over a weekend or during a holiday period, it may not be cause for alarm as these periods can naturally experience lower traffic. It's also beneficial to compare your current data with historical data to see if there is a pattern or seasonality to the traffic fluctuations.
Another area to look into is your website's direct traffic landing pages. Sometimes, a drop in direct traffic can be indicative of issues with onsite redirects or tracking configurations in GA4. It's worth investigating if there are any commonalities among the landing pages that have experienced drops in traffic, as this could point to specific areas of your site that are affected.
It's also important to understand what qualifies as direct traffic in GA4. Direct traffic is typically recorded when a visitor types your website URL directly into their browser, uses a bookmark, or clicks on a link that GA doesn't track. If there's been a change in how visitors access your site, or if there's been an update to GA4's tracking mechanisms, this could impact your direct traffic reporting.
Furthermore, consider whether there have been any recent changes to your web host's service, such as downtime, or if there have been any algorithm updates from Google that could have affected your site's visibility and, consequently, your traffic. Sometimes the issue could be on a larger scale and beyond immediate control, such as algorithmic changes that impact how traffic is directed and tracked.
Overall, the best course of action is to conduct a thorough review of all the potential factors and to check for any notifications in GA4 that might explain a manual action or a significant change. If you're unable to find a clear reason, it may be worth reaching out to a professional who can help dive deeper into your analytics and site performance.
-
@inhouseninja said in Huge Drop in Direct Traffic in G4:
Our direct traffic dropped 50% in October. Is anyone else seeing a drop in direct traffic in October in G4? It hasn't shifted to another source or unassigned it's just gone. Has anyone else experienced this and what might be the reasons?
Experiencing a drop in direct traffic can indeed be a head-scratcher, and you're not alone in noticing this. A sudden decrease, especially as steep as 50% in direct traffic in Google Analytics 4 (GA4), can be attributed to a variety of factors.
One of the first steps in troubleshooting is to check the context of the traffic drop. For instance, if the drop occurred over a weekend or during a holiday period, it may not be cause for alarm as these periods can naturally experience lower traffic. It's also beneficial to compare your current data with historical data to see if there is a pattern or seasonality to the traffic fluctuations.
Another area to look into is your website's direct traffic landing pages. Sometimes, a drop in direct traffic can be indicative of issues with onsite redirects or tracking configurations in GA4. It's worth investigating if there are any commonalities among the landing pages that have experienced drops in traffic, as this could point to specific areas of your site that are affected.
It's also important to understand what qualifies as direct traffic in GA4. Direct traffic is typically recorded when a visitor types your website URL directly into their browser, uses a bookmark, or clicks on a link that GA doesn't track. If there's been a change in how visitors access your site, or if there's been an update to GA4's tracking mechanisms, this could impact your direct traffic reporting.
Furthermore, consider whether there have been any recent changes to your web host's service, such as downtime, or if there have been any algorithm updates from Google that could have affected your site's visibility and, consequently, your traffic. Sometimes the issue could be on a larger scale and beyond immediate control, such as algorithmic changes that impact how traffic is directed and tracked.
Overall, the best course of action is to conduct a thorough review of all the potential factors and to check for any notifications in GA4 that might explain a manual action or a significant change. If you're unable to find a clear reason, it may be worth reaching out to a professional who can help dive deeper into your analytics and site performance.
-
@inhouseninja said in Huge Drop in Direct Traffic in G4:
Our direct traffic dropped 50% in October. Is anyone else seeing a drop in direct traffic in October in G4? It hasn't shifted to another source or unassigned it's just gone. Has anyone else experienced this and what might be the reasons?
It's not uncommon for fluctuations in direct traffic to occur, but a 50% drop is significant. I'm curious, have you checked if there were any changes made to your website, such as updates to the URL structure or any canonicalization issues? Additionally, did you implement any redirects recently?
As for my experience, one of my clients has encountered a similar situation with traffic decline. After optimizing my content and keyword density, I was able to recover a significant portion of the traffic and impressions. It's possible that there could be similar optimization opportunities for your site.
It would be helpful to also consider any potential external factors, such as changes in search engine algorithms or updates in user behavior that could have impacted direct traffic. Additionally, keep an eye on your referral and organic traffic to see if there have been corresponding changes in those channels.
I'd be interested to hear if anyone else in the G4 community has experienced a similar drop in direct traffic and what strategies they've employed to address it. Sharing experiences and insights can often lead to helpful solutions.
Best regards,
Tony -
@talentwide said in Huge Drop in Direct Traffic in G4:
, or tracking errors could all be contributing factors. It's advisable to investigate further, check for any technical issues, and monitor traffic patterns to identify the
Two of our client sites have also seen a large drop in traffic, both direct and organic search, coinciding with the implementation of GA4. Both sites are > ten years old, with a deep search history. As these are e-commerce sites, the impact is directly reflected in a significant drop in 'sales' volume.
Are there any indicators of how the 'ranking' methods have changed with GA-4 or any other 'factors' that should be accounted for in the site structure for GA-4 that would have altered the SEO results pages in google?
-
A significant drop in direct traffic in Google Analytics 4 (G4) can be attributed to various factors. To address this issue:
Check Tracking Code: Ensure your tracking code is correctly implemented and hasn't been altered.
Data Sampling: View unsampled data for accuracy.
Website Changes: Assess any recent website changes that might affect tracking.
Bot Traffic: Monitor for unusual bot traffic.
Referral Traffic: Review UTM parameters to prevent misclassification.
Filters and Segments: Ensure you're not applying filters or segments that modify data.
Cross-Domain Tracking: Configure cross-domain tracking if applicable.
External Factors: Consider external influences on traffic.
Competitor Activity: Monitor for malicious competitor tactics.
Google Analytics Support: Seek assistance from Google Analytics support if the issue persists.
By investigating these possibilities, you can identify and address the cause of the drop in direct traffic.
-
Direct traffic refers to visitors who arrive at a website without being referred from another site or source. This can happen in a few different ways:
-
Typing the URL directly into the browser address bar: This is likely to happen for users who are familiar with the website's URL and have bookmarked it or saved it to their address bar.
-
Clicking on a link from a non-web document: This could include links in emails, PDFs, or Word documents.
-
Accessing the website from a secure HTTPS page to a non-secure HTTP page: This can happen if a user clicks on an older link that points to an HTTP page from an HTTPS page.
-
Using a mobile browser that does not support referrer tracking: This is a relatively rare occurrence, but it can sometimes happen with older mobile browsers.
-
Dark social media: This refers to sharing links through private channels like instant messaging or email, where the referrer information is not tracked.
[To learn how to exploit the digital marketing opportunities using Google Analytics you can join "Digital Marketing Course"]
.
There are a few reasons why a drop in direct traffic might occur after making changes to GA4.-
Changes to tracking code: If you made any changes to your GA4 tracking code, it's possible that there was an error in the implementation that is causing some direct traffic to be misclassified. Carefully review any changes you made to the tracking code and ensure it is properly installed on all pages of your website.
-
Changes to attribution model: GA4 uses a data-driven attribution model by default, which means that it distributes credit for conversions across all of the touchpoints in a user's journey, rather than just the last click. This change could result in a decrease in direct traffic, as some conversions that were previously attributed to direct visits may now be attributed to other channels.
-
Changes to data processing: GA4 processes data differently than its predecessor, Universal Analytics. This could lead to some discrepancies in the way direct traffic is reported, especially if you are comparing data from before and after the switch to GA4.
-
Changes in user behavior: It's also possible that the drop in direct traffic is due to changes in user behavior. For example, users may be more likely to use search engines or social media to find websites, or they may be more likely to click on links from other sources, such as email or messaging apps.
.
Warm Regards
Rahul Gupta (Digital Marketing Consultant)
Suvidit Academy - Digital Marketing Course & Training Academy -
-
Yes, I've experienced this too. I lost many keywords, and an article that used to rank on Google's first page has dropped to the second page.
-
It's not uncommon for websites to experience fluctuations in traffic, including direct traffic, over time. A 50% drop in direct traffic in October can be due to a variety of reasons. It's essential to investigate further to pinpoint the cause. It might be related to seasonal trends, changes in user behavior, website updates, or technical issues. It's a good idea to analyze your website's performance data and consider seeking input from peers or industry forums to see if others have experienced similar drops and to gather insights on potential causes and solutions.
.
.
.
(PMP Exam Prep) (Business Intelligence Analyst Salary ) (Study abroad) (Canada PR) -
A drop in direct traffic of 50% in October is concerning. While I can't provide specific data for October in G4, fluctuations in website traffic can be due to various factors. Seasonal changes, changes in user behavior, technical issues, or tracking errors could all be contributing factors. It's advisable to investigate further, check for any technical issues, and monitor traffic patterns to identify the root cause and take appropriate actions. Additionally, reaching out to web analytics experts or SEO professionals for a detailed analysis might be beneficial.
.
.
.
(Canada PR) (Canada PR Process) (Study abroad) (PMP Exam Prep) -
same happened with me. one of my site even got penalty without any reason.
-
@skchad13j same happened with me. even one of my site has got penalty. very depressed after new update.
-
Yes, our direct traffic also dropped significantly in October. It's not shifting to another source or getting categorized as unassigned; it seems to have disappeared. We're curious if anyone else has experienced this, and if so, do you have any insights into the potential reasons behind this drop in direct traffic?
.
.
(Study abroad) (Masters in Computer Science in Canada) (Canada PR) (PMP Exam Prep) -
@inhouseninja I am seeing big drops in my SERP rankings since Nov 1
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved MOZ API to Google Data Studio
Dopes MOZ have anything like this? https://www.semrush.com/features/google-data-studio-connector/
Product Support | | WebMarkets0 -
Organic Traffic Drop of 90% After Domain Migration
We moved our domain is http://www.nyc-officespace-leader.com on April 4th. It was migrated to https://www.metro-manhattan.com Google Search Console continues to show about 420of URLs indexed for the old "NYC" domain. This number has not dropped on Search Console. Don't understand why Google has not de-indexed the old site.
Intermediate & Advanced SEO | | Kingalan1
For the new "Metro" domain only 114 pages are being shown as valid. Our search volume has dropped from about 85 visits a day to 12 per day. 390 URLs appear as "crawled- currently not indexed". Please note that the migrated content is identical. Nothing at all changed. All re-directs were implemented properly. Also, at the time of the migration we filed a disavow for about 200 spammy links. This disavow file was entered for the old domain and the new one as well. Any ideas as to how to trouble shoot this would be much appreciated!!! This has not been very good for business.0 -
My Domain authority dropped 9 points... Does anyone have any suggestions to fix this significant drop.
My domain authority dropped by 9 points and I haven't done anything differently since the last scan. What is going on?
Intermediate & Advanced SEO | | infotrust20 -
Spike then Drop in Direct Traffic?
We've been doing some SEO work over the last few weeks and earlier this week we saw a large spike in traffic. Yay we all thought, but then yesterday the traffic levels returned to pre-celebratory levels. I've been doing some digging to try and find out what was different Monday and Tuesday this week. Mondays are usually big traffic days for us anyway, but this week was by far the biggest, and Tuesday was even higher still, our best day ever. After some poking, I found that the direct traffic followed the same pattern as our overall traffic levels (image attached). The first spike coincides with an email we sent out that day, but the later spike we just don't know where it came from? I understand loosely that direct isn't easily traceable, but can anyone help us understand more about this second spike? Thanks! ayqL2wi
Intermediate & Advanced SEO | | HB170 -
Subdomains vs directories on existing website with good search traffic
Hello everyone, I operate a website called Icy Veins (www.icy-veins.com), which gives gaming advice for World of Warcraft and Hearthstone, two titles from Blizzard Entertainment. Up until recently, we had articles for both games on the main subdomain (www.icy-veins.com), without a directory structure. The articles for World of Warcraft ended in -wow and those for Hearthstone ended in -hearthstone and that was it. We are planning to cover more games from Blizzard entertainment soon, so we hired a SEO consultant to figure out whether we should use directories (www.icy-veins.com/wow/, www.icy-veins.com/hearthstone/, etc.) or subdomains (www.icy-veins.com, wow.icy-veins.com, hearthstone.icy-veins.com). For a number of reason, the consultant was adamant that subdomains was the way to go. So, I implemented subdomains and I have 301-redirects from all the old URLs to the new ones, and after 2 weeks, the amount of search traffic we get has been slowly decreasing, as the new URLs were getting index. Now, we are getting about 20%-25% less search traffic. For example, the week before the subdomains went live we received 900,000 visits from search engines (11-17 May). This week, we only received 700,000 visits. All our new URLs are indexed, but they rank slightly lower than the old URLs used to, so I was wondering if this was something that was to be expected and that will improve in time or if I should just go for subdomains. Thank you in advance.
Intermediate & Advanced SEO | | damienthivolle0 -
Drop in traffic after redesign
Is it common for a site to see slight traffic drops after a site redesign (containing cleaner code, more usability and basically just being more helpful for the end user)? A new site of ours went live last Wednesday and has experienced a drop in traffic. If you have seen this in your own site, how did you recover? And how long did the recovery take?
Intermediate & Advanced SEO | | Gordian0 -
Page position dropped on Google
Hey Guys, My web designer has recommended this forum to use, the reason being: my google position has been dropped from page 1 to page 10 in the last week. The site is weloveschoolsigns.co.uk, but our main business site is textstyles.co.uk the school signs are a product of text styles. I have been told off my SEO company, that because I have changed the school logo to the text styles logo, Google have penalised me for it, and dropped us from page 1 for numerous keywords, to page 10 or more. They have also said that duplicate content within the school site http://www.weloveschoolsigns.co.uk/school-signs-made-easy/ has also a contributed to the drop in positions. (this content is not on the textstyles site) Lastly they said, that having the same telephone number is a definate no no. They said that I have been penalised, because google see the above as trying to monopolise on the market. I don’t know if all this is true, as the SEO is way above my head, but they have quoted me £1250 to repair all the errors, when the site only cost £750. They have also mentioned that because of the above changes, the main text styles site will also be punished. Any thoughts on this matter would be much appreciated as I don't know whether to pay them to crack on, or accept the new positions. Either way I'm very confused. Thanks Thomas
Intermediate & Advanced SEO | | TextStylesUK0 -
Sudden rank drop for 1 keyword
A page of mine (http://loginhelper.com/networks/facebook-login/) was ranking in the top 10 for keyword (facebook login) and has been for at least 2 months, moving between 5th and 10th. Suddenly in the last 3 days the rank for the keyword dropped from 7th to 46th, yet none of the other keywords have been affected (they target other pages) and their ranks have continued to improve. I am trying to figure out what caused this sudden drop in the ranking of 1 page (the page has quality mainly text based content and isn't in the least bit shallow or spammy) I have been thinking perhaps a crawl or server error may be to cause leaving the page temporarily unavailable or with a big load time... Otherwise what could cause one page to drop so much so quickly whilst other pages improved their rank?
Intermediate & Advanced SEO | | Netboost0