Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Unsolved CSV export does not work
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Export to csv spam links or other links does not work. Can you help me? And I already posted this question but it seems it was deleted. Without this option I do not see why I should continue moz subscription.
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@netcomsia Same thing happens to me useless tool if this option not works
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Unsolved Ooops. Our crawlers are unable to access that URL
hello
Moz Pro | | ssblawton2533
i have enter my site faroush.com but i got an error
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what is problem ?0 -
Unsolved How To Check Outbound Links Of wesite?
I have a competitor website name Richmond Locksmith 24/7 How can i check its outbound links on moz??
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Hello, I am using a plugin named translatepress, however whenever I activate it the moz crawl gives my site as having duplicate content on it. How do I avoid this? I would like to have a website version in English and Portuguese? Thanks
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Unsolved No replies from help@moz.com - one of our IPs is blocked by Cloudflare so we cannot access Moz Community from there
Hi all,
Product Support | | DanielDL
I am a bit at my wits end trying to get some acknowledgement from MOZ. Have had no replies, no ticket auto-replies, no updates on any of the messages I have sent via the Moz Help Form on the website. Literally nothing. I wanted to avoid having to post publicly, but does anyone know how to raise a "technical problem" ticket with MOZ? help@moz.com never replies and the Help Form doesn't generate any kind of ticket. From our main office we get an "Access denied" Error (via Cloudflare) specifically for the Moz Community area. This happened to us in February of this year and has been happening again all through May. After testing ourselves with our IT, we determine that MOZ's Cloudflare account has incorrectly blocked the dedicated IP address specific to the internet connection at our head office. This means that none of our Moz User accounts can access anything related to the Community area in our account when working at the studio. We can only do so when working remotely (ie. some other IP address). This is incredibly frustrating, particularly as we've been on a proper paid MOZ account for many years. And I have sent numerous email requests, messages via the Form, etc., and have never heard back from anyone at all. The problem has been on-going for some time and I guess it is my fault because I tried to politely wait a fair amount of time between each follow-up. Only to realize that, actually, I don't think anyone is monitoring help@moz.com or even the Form submissions, or are even looking into the issue for me. Am hoping this message is seen by someone at Moz so they can let me know what is going on please? Guys..... c'mon.....0 -
Unsolved how do I check the outbound links?
Hello everyone,
Link Explorer | | ZeonAley
I have a question about the links explorer: how do I check the outbound links? I have a website that I want to know its outbound links. Do I have to buy the Moz Pro method for that?0 -
My site DA did not increase even I built huge high-quality backlinks
I have created a lot of high DA backlinks for my website for 3 months. But the DA of my site is still less than 40 and it has not changed for 2 months. Why does my site DA stop increasing as I build huge backlinks? How and when Moz will update the DA score? Are there any other ways to increase DA? My site: CouponBirds
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Unsolved Moz doesn't find backlinks for months / link tracking list offline
Hi there
Product Support | | startrek123
I want to share a big problem with you. Moz tracking list seems to be offline or having trouble finding links. I have an example:
The page where the backlink has been placed was created months ago. As you can see on the picture:
Link to the page is http://social.msdn.microsoft.com/profile/tableauxdumonde
Backlink on that page is https://ggongtime.com/ Picture shows clearly that the page of backlink (Microsoft) has been indexed and already has got it's own backlinks in Moz (8) but it is still not linking to the backlink website (ggongtime.com).
I've also attached a picture of page source where you can clearly see that it is a html link and is dofollow.
The problem remains since 3 months and I want to find out what is going on. This Microsoft page is one of example. There are hundreds of other pages being found, or not, and are still not showing up in Link Explorer on website's portfolio.
I want to know if there is a technical problem with link explorer, or anything else, because this is a serious problem for me. moz problem.png0 -
Solved Link tracking list is not working
Hi there
Product Support | | startrek123
Ive been using link tracking list to add links for my website for 2 years now and it always worked the same Way - - > up to 1 week and the links were added to website's portfolio. The problem occurs since 2 months and links placed in link tracking list simply arent being added to website's portfolio. Are there any updates going on in background? Anyone knows something about this issue?0