Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
GMB images not appearing on SERP results?
-
Hi Guys, we uploaded images in our GMB dashboard but they are not appearing on the SERP results example: Any ideas on how to get them to show on search result page?
See example: https://cl.ly/8c5694604d17
-
It's a bug from Google's end, you need to contact GMB support to fix this.
-
It's a bug from Google's end, you need to contact GMB support to fix this.
-
Sometimes it just takes a couple days to show in SERP results. I looked up the listing and it appears there are now pictures showing on your GMB listing.
-
Good morning!
Did your images appear? If not, answering EffectDigital's questions could help the community troubleshooting this with you. Also, if you can provide a link to the actual listing, that would be really helpful, if you have permission to do so.
-
How long has it been since you uploaded the images? Implementation in Google's SERPs isn't instant
There are three potential issues
-
You haven't waited long enough
-
Your organisation has had staff turn-over and through time multiple GMB listings were created for you. The one you have the logins to, might be the wrong one
-
Your brand's search entity is not yet considered to be important enough to solicit the "see photos" box for your knowledge panel
From the images it seems as if you represent the Specsavers inside of Broadway Sydney (a shopping mall, I think) in Australia (New South Wales?)
I actually am seeing the photos now, so maybe this issue is no longer a problem for you (most likely that #1 applied, at the time you authored your question - I think we can rule out #3 as it's Specsavers)
Check this
https://www.google.com.au/search?q=specsavers%20broadway%20sydney
- https://d.pr/i/OGO9eL.png (SERP screenshot)
That's using Australian Google (Google.com.au) but the screenshot is taken from a UK IP address
I switched to a Melbourne IP address (Aus) using Surfshark and I saw the same thing. My thought is, this is working now and you just hadn't waited quite long enough for the store images to be appended to your brand SERP
-
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Incorrect Image is Displaying on Google My Business Knowledge Graph - Need Urgent Solution??
Incorrect Image is Displaying on Google My Business for our company. We have updated new image on google business But still, Google is fetching and showing old image on the google my business knowledge panel. What will be the right fix for this? Our site URL : www.yolobus.in
Local Listings | | AnkitS.19900 -
Google My Business answers not appearing
We've been trying to use the GMB Q&A feature as a lot of customers seem to be engaging with the listing/asking relevant questions. However, sometimes we answer a question directly from the business listing account but it does not appear (no error message is shown when posting either). When we go to re-post the answer, the text is sometimes still visible in the answer box field. Any ideas what might be causing the issue?
Local Listings | | Wagada1 -
GMB best practice for chiropractic office (individual vs. business pages)
For a chiropractic or other doctor's office with multiple doctors, should each have their own personal Google My Business page page AND a business page for the practice? If they just have a business page now, is it worth creating a page for each of the individual doctors? And what if some of them have different focuses (like a acupuncturist and chiropractor), does that mean you should make individual doctor pages when you otherwise wouldn't bother? And IF we should create pages for the individual doctors, should they all have the same address and website since they work in the same practice. Curious if there is a best practice for this... has anyone seen positive or negative results with or without the individual doctor pages? Thanks!
Local Listings | | Mike-i0 -
Address consistency issue between GMB and directories
We have a mortgage broker client, ABC, who shares an address with another business, XYZ who is a loans company. A previous SEO agency created GMBs for these 2 businesses using the same physical address and recently, we had to resolve this issue of duplicate address with Google. ABC was happy for us to fix the issue up by putting a unit no. "A" thus making their address "#7A Smith Street" and business XYZ now has #7B on their GMB. Our question is will this affect consistency if we were to build citations without "#7A Smith Street" but just using "7 Smith Street" which is their REAL physical address? Business XYZ has also just contracted us for SEO which means we will end up building citations for 2 businesses with the same business address (but different phone numbers). Should we actually continue using "#7A" and "#7B" for citation building even though that's not what their address is? Thank you in advance for your response!
Local Listings | | Gavo1 -
How to change your location for local search results?
Hi Everybody Back in december 2015 I came across this article https://gofishdigital.com/google-results-change-location/ explaining how to change location for local search results using the google emulation tool by setting up new coordinates. This was also picked up by mikeblumenthals' blog as being one of the best way of doing this. I tried it at the time and it worked very well. I tried using it last week and again this week but my location no longer seems to update. I have tried it on fifferent computers located in different locations and still it doesn't work. Does anyone know if this feature is no longer available and if not what else they'd recommend to verify local search results. Thanks
Local Listings | | coolhandluc0 -
Concerned about cannibalization for local SEO results. Should we move some of our location pages to a subdomain?
Currently we are providing local SEO recommendations for a well known pharmacy chain. Like most major brands they enjoy multiple organic (not just 3 pack results) listings when people search for local phrases such as "Dallas pharmacy clinics'". The issue is that all these listings are coming from the same domain page. We are seeing multiple listings both branded and non-branded search queries. Our concern is that Google will someday decide to choose one listing as the most authoritative and nix the rest of the local listings which will reduce their first page search engine saturation. To maintain first page saturation we are considering recommending to the client that they move some of their location listings
Local Listings | | RosemaryB
to a subdomain (different IP address) to avoid a Google "clean up". Please note that our client is certainly not using any "doorway" pages but some of these are very scarce on content. They do not have an issue with duplicate content either. By using subdomains could we help maintain our client's first page saturation? Any links to articles would be much appreciated.0 -
How To Change Image Used In Business Knowledge Graph...
How can one change the image that Google shows in a business' knowledge graph in the SERPs? And the image I am referring to is the one that typically appears to the left of the map within the knowledge graph box, above the business' name. The current image that is being used in my client's case is an image that was uploaded in their Google+ My Business profile, but there doesn't appear to be any particular reason why that one was chosen (it wasn't the first or last image uploaded, nor is it selected as the profile picture). As user-interaction increasingly becomes important in rankings, I would like to change this to something more attractive. Thank you for any help and guidance!
Local Listings | | gbkevin1 -
2 phone numbers in our SERP snippet are incorrect. How do I fix it?
At the special rich snippet at the top of the SERP, we have 5 phone numbers, but 2 of them are for something specific and need to be removed. Do you know how to do this? I've looked up the 2 phone numbers and they appear to only be on PDF documents. Any ideas?
Local Listings | | FOTF_DigitalMarketing0