Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Need to solve "Oops our crawlers were unable to access" url for new campaign
-
I'm putting the url designfirstkitchenandbath.com and getting the "oops! our crawlers were unable to access the site. Since this site is a potential client, which shows up online, I can't get access to fix the code, plus while I can write a little html I don't feel comfortable working with hard, live code on someonelse's site. Anyone have a simple solution?
-
Hey there!
Sam from Moz's Help Team here!
I've taken a look at that URL, and from what I can see it looks like we're running into a 403 error which means that ultimately, access to that URL is forbidden:
http://www.screencast.com/t/UbMwIrjuQFG
This 403 error is coming directly from your server, so at this point the best thing to do will be to send this information to your client/their web dev. They'll need to make sure our crawler (rogerbot) is whitelisted, so our tools can start working hard for you, and that you aren't blocking AWS (Amazon Web Services) on the server level.
I hope this helps - if you have any other questions, feel free to pop a message over to help@moz.com
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved New Moz Bar not working in my domain
Hello, I have installed the new version of Moz Bar in Google Chrome.
Moz Bar | | Alberto D.
My problem is that it analyzes all domains except mine: https://elchesemueve.com
I also can't find my country (Spain) to configure the site.0 -
Moz says "Title Too Long", Yoast says title is the perfect length. Who's right?
For a bunch of my pages, the MOZ Crawl Report says "Title Too Long". Yoast on my site tells me that the titles are the correct length. How can these two things be at odds with each other? Which one is right?
Moz Bar | | TeamViviRealEstate0 -
Does "Disallow: /xmlrpc.php" in robots.txt affect moz tools ability to fetch DA?
Just checked a website for Domain Authority using Moz' tool, however it returned 1 for DA, which should be unlikely. I have been trying to find the problem and found "Disallow: /xmlrpc.php" in robots.txt. Could this affect Moz' tools ability to get the required data?
Moz Bar | | Foli0 -
Only One Canonical URL Tag
HI, I'm an SEO novice - company owner with no money so doing it all myself with help from my web designer using wordpress. Ive just completed some seo and done the moz page scoring analysis for optimisation and gained 92% - however - there is one outstanding issue on canonical url tags - i.e. recommened fix = The canonical URL tag is intended to refer duplicate pages to a single canonical URL. To ensure the search engines properly parse the canonical source, your page should use only one version of this tag in the header. See Canonical URL Tag - the Most Important Advancement in SEO Practices Since Sitemaps Ive gone through the page code and can see I have 2 rel=canonical references - am I able to simply delete one - how do I do this if its been created by the yoast/wordpress plug-in? Many thanks in advance for any help!
Moz Bar | | M-J-Smith0 -
URL Link Counts
Hi Can someone clarify what the URL link counts in the SERP report means? Is this total internal links on this page? My followed internal links are very high compared with sites I am comparing against, some sites only have 1 internal followed link - is this possible? Have they simply no followed all the rest on that page?
Moz Bar | | BeckyKey0 -
Error 406 with crawler test
hi to all. I have a big problem with the crawler of moz on this website: www.edilflagiello.it. On july with the old version i have no problem and the crawler give me a csv report with all the url but after we changed the new magento theme and restyled the old version, each time i use the crawler, i receive a csv file with this error: "error 406" Can you help me to understan wich is the problem? I already have disabled .htacces and robots.txt but nothing. Website is working well, i have used also screaming frog as well.
Moz Bar | | ArchieDonnithorne1 -
How to change the search profiles in the new mozbar
Hi, I want to change the search profiles in the new mozbar, but clicking the + Add new profile does nothing. Is this a browser issue? I'm using chrome Version 35.0.1916.114 m Any light on this would be great because there's no point in me checking US results because my site is only geared towards UK customers, being a mortgage broker we can't target other countries except to cater for expats. Thanks, Amelia xx
Moz Bar | | CommT0 -
Need a Reliable Free Bulk Keyword Rank Checker
I have 2,871 keywords that I need to check Google rank for on 4 separate domains. Does anyone know of any FREE tools or plugins available that will allow for this volume that wont get my IP banned by Google? Even the Moz Rank Checker only allows to enter 1 keyword at a time for up to 200 per day. Who would seriously enter in 200 keywords, one by one all day, every day?
Moz Bar | | dsinger0