Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How do you delete an admin user in wordpress that wont delete
-
I hired an indian company to do some work on three sites that I own. I used a freelancing platform and they have been banned and now when i check in my wordpress sites, the admin user will not delete. Everytime i try and delete them it comes back. I change the password and the email address, but when i check a couple of hours later it comes back again, giving them full control over my sites which they are playing around with. any help would be great.
I have tried going into the cpanel but it still will not delete. my hosting company has tried to delete them but it is not working
-
Hi there!
Sorry to to hear that you are having trouble deleting a WordPress user. I'm sure that is very frustrating.
I found this link that might provide the answer you are looking for: http://www.wpexplorer.com/delete-wordpress-admin/
Hope this helps!
-
I believe this is what you are looking for:
http://www.wpexplorer.com/delete-wordpress-admin/
If you have a developer inhouse, I am sure they will be able to do that easily.
-
They don't happen to have multiple logins (different users) do they and keep creating a new user for themselves.
I would recommend changing your password, and then looking at all the other users - do you know them or can they be deleted.
At least you did it the right way and created them a login, the amount of people I know who they just sent across their own login details.
If its not the first option, please let me know I do have another idea - but the above idea is the easiest to explain and fix.
Thanks
Andy
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why Product pages are throwing Missing field "image" and Missing field "price" in Wordpress Woocommerce
I have a wordpress wocommerce website where I have uploaded 100s of products but it's giving me error in GSC under merchant listing tab. When I tested it show missing field image and missing field price. I have done everything according to https://developers.google.com/search/docs/appearance/structured-data/product#merchant-listing-experiences and applied fixed i.e. images are 800x800 and price range is also there. What else can be done here?!merchant listing.jpg
Technical SEO | | Ravi_Rana0 -
What should I name my Wordpress homepage?
I work almost exclusively in wordpress now. And I always hesitate when it comes to naming a site's homepage. I have to give it a name - right? I usually pick the business name or /home. And then that is identifies as the site's static homepage in the Wordpress settings and it works just fine. But I've started to get warning that it is an issue because it creates redirects. For example, I just ran the Ryte service analysis on a website and it warned me about "Non-indexable pages with high relevance" and it's basically my homepage that has 29 incoming links that "passes all pagerank to https://ourdomain/home But what am I supposed to call my homepage if not "Home"? It's not like the old days where anyone has to type it in. The root domain loads the homepage just as it should. Can anybody advise me regarding best practices for what to name a Wordpress homepage for good SEO? With thanks in advance for your help.
Technical SEO | | Dandelion0 -
What do you do with product pages that are no longer used ? Delete/redirect to category/404 etc
We have a store with thousands of active items and thousands of sold items. Each product is unique so only one of each. All products are pinned and pushed online ... and then they sell and we have a product page for a sold item. All products are keyword researched and often can rank well for longtail keywords Would you :- 1. delete the page and let it 404 (we will get thousands) 2. See if the page has a decent PA, incoming links and traffic and if so redirect to a RELEVANT category page ? ~(again there will be thousands) 3. Re use the page for another product - for example a sold ruby ring gets replaces with ta new ruby ring and we use that same page /url for the new item. Gemma
Technical SEO | | acsilver0 -
Should I use a canonical URL for images uploaded to a blog post in Wordpress?
Hi, I have a wordpress website that has articles/news posts witch contain imagery. I've noticed that in the Media Library, when you upload an image to a blog post it generates a new permalink ...article-name/article-image-01.jpg I have Yoast SEO plugin and have the option to set a canonical URL for this image. Should I point it back to the actual article? Thanks for any helpers with this.
Technical SEO | | Easigrass0 -
Why add .html to WordPress pages?
A site I may take over has a plugin that adds .html to the pages. I searched online but I’ve only found how to add it rather than why to add it. Is it needed? If I remove it, I’ll have to be careful with SEO / indexed pages and redirects. The site is running 3.x.x and 90% of the plugins have not been updated in over 5 years including this one. Before I update to 4.7.x, I am trying to understand the landscape (pros / cons) on why something could be used and if I need to find a suitable replacement for it.
Technical SEO | | acktivate2 -
How to force Wordpress to remove trailing slashes?
I've searched around quite a bit for a solution here, but I can't find anything. I apologize if this is too technical for the forum. I have a Wordpress site hosted on Nginx by WP Engine. Currently it resolves requests to URLs either with or without a trailing slash. So, both of these URLs are functional: <code>mysite.com/single-post</code> and <code>mysite.com/single-post/</code> I would like to remove the trailing slash from all posts, forcing mysite.com/single-post/ to redirect to mysite.com/single-post. I created a redirect rule on the server: ^/(.*)/$ -> /$1 and this worked well for end-users, but rendered the admin panel inaccessible. Somewhere, Wordpress is adding a trailing slash back on to the URL mysite.com/wp-admin, resulting in a redirect loop. I can't see anything obvious in .htaccess. Where is this rule adding a trailing slash to 'wp-admin' established? Thanks very much
Technical SEO | | james-tb0 -
Wordpress Pods and Wordpress SEO by Yoast
Hi I am optimising a new site that has been built in Wordpress using Pods. The Yoast Wordpress SEO plugin is not recognising any content on the site - has anyone any ideas on how to get around this - does it matter - is it the plugin that is at fault rahter than the set up of the site?
Technical SEO | | Highlandgael1 -
Authorship and Publisher on WordPress
I successfully enabled rel=publisher on our WordPress blog, and as a test I also enabled rel=authorship for a set of blog posts. (Tested both in Google's Rich Snippets Tester.) However, on the individual blog posts the publisher credit disappears. Is there a way to enable both to appear on blog posts?
Technical SEO | | ufmedia0